Shipping Policy

Most items ordered through the portal (signage, displays and related printed/fabricated products) are manufactured to order rather than shipped from stock. Production begins once an order is confirmed and payment is received, and the order's status is visible to you in the portal at every stage from submission through dispatch.

• Orders are dispatched from our Hyderabad facility (Plot No. 23B & 24, Phase V, IDA Cherlapally, Medchal-Malkajgiri, Telangana 500051, India) via third-party courier or freight partners.
• Delivery timelines depend on the product, order volume and delivery location, and are communicated for each order rather than fixed in advance — check your order's status in the portal or contact us for a specific estimate.
• Delivery is made to the address on file for the store/site the order was placed against. Please make sure that address is accurate and reachable before confirming an order.
• A shipment tracking reference (courier and AWB/tracking number) is added to the order once it is dispatched, where applicable.

Please inspect items on delivery. If something arrives damaged, incomplete, or different from what was ordered, contact us within 48 hours of delivery (see Contact Us) with your order number and photos of the issue, and we'll work with you to resolve it.

For anything not covered here — an order-specific delivery estimate, a change of delivery address before dispatch, or a shipping issue — reach out via the details on our Contact Us page.